Wireless Local Number Portability
Remember back in Novemeber 2003 when wireless local number portability was introduced? People were predicting the downfall of cell phone companies and that the rates would drop considerably because of the increased competition due to the fact that subscribers would be much more likely to switch companies when their contracts expired. Another prediction was that cell phone customer service would improve dramatically because cell phone companies would invest the money needed to improve the customer service experience in order to retain customers.
Of course, none of that has happened! Cell phone prices are still high and cell phone customer service is just as bad as ever.
Now that it is has been four and half years, have you ever switched carriers and taken your phone number with you? If so, was it worth the switch?




